Privacy Policy & SMS/Text Messaging Terms – Pelican Discount Appliances

Pelican Discount Appliances (“we,” “our,” “us”) values your trust and is committed to protecting your personal and mobile information. This Privacy Policy and SMS/Text Messaging Terms explain what information we collect, how it is used, and your rights regarding communications from us.

Information We Collect

  • Personal Information: Name, phone number, email address, billing and delivery details.
  • Transaction Information: Records of purchases, payment details, and warranty services.
  • Communication Information: Any calls, texts, or emails exchanged with our team.

Data Usage and Sharing

We use your information strictly for business purposes, including:

  • Processing your orders and deliveries.
  • Providing customer support.
  • Communicating with you about your purchases, warranty, or service requests.
  • Improving our services and customer experience.

We do not share, sell, or disclose your personal or mobile information to third parties for marketing or promotional purposes under any circumstances.

Your data is not transferred to external organizations, including service providers.

Preventing Unauthorized Sharing

We maintain strict access controls, encryption, and regular audits to ensure your information is never shared without authorization.

SMS/Text Messaging Terms

Message Types

By providing your mobile number and opting in, you agree to receive SMS/text messages from Pelican Discount Appliances. These messages may include:

  • Order confirmations and delivery updates.
  • Service reminders and warranty notices.

Message Frequency

We limit our communications to keep them relevant.

Message and Data Rates

Standard message and data rates may apply from your carrier. Please check with your mobile provider for details.

Opt-Out Instructions

You may opt out of SMS messages at any time.
To stop receiving messages, text STOP. After opting out, you will no longer receive SMS messages from us (except for essential service-related updates).

Help Instructions

For assistance or more information, text HELP.
You may also contact us at:
📧 admin@pelicanohio.com
📍 Norwood, OH

Contact Information

If you have any questions or concerns about this Privacy Policy or SMS/Text Messaging Terms, please contact us:

Pelican Discount Appliances
📧 Email: admin@pelicanohio.com
📍 Norwood, OH Phone: 513-817-1233

If you have questions or wish to contact us regarding SMS communications, please email admin@pelicanohio.com or call (513) 817-1233.